Administration and Staff

Managing Director

Lilian Lopez is the Managing Director for IE New York College, bringing over 12 years of international experience in Higher Education, specializing in admissions, recruitment, business development, and global expansion. Starting her journey in Madrid, she launched innovative programs for IE’s School of Human Sciences and Technology. Since 2016, she has been at the forefront of IE’s growth in the U.S. and Canada, working to elevate the university's presence on a global scale. A proud graduate of the Wisconsin School of Business (B.B.A.) and IE Business School (Master’s in Management), Lilian is passionate about education's transformative power, committed to empowering future leaders and fostering opportunities that drive positive change in the world.

Lilian.lopez@‌ienyc.edu

Director of Operations, Title IX Coordinator‌

Jessica Chang-Russell leads College operations and planning to deliver an effective and efficient working and learning environment. As a member of the leadership team, she supports strategic and operational planning, policies, procedures and change management. Jessica also leads on IENYC campus safety, development of inclusion and diversity initiatives and serves as the College’s Title IX Coordinator. Jessica has over 10 years of events and project management experience and holds an M.S. in International Fashion Marketing from IE New York College.

Jessica.chang@‌ienyc.edu  

IT Helpdesk Technician

Thomas is the Part time Help Desk/AV Technician at IE New York College (IENYC). In his role, he is responsible for providing technical expertise and assistance to resolve technical problems. Thomas joins us with 10+ years of experience in the information technology industry and is currently a Senior IT Analyst at Score Media and Gaming

IT@ienyc.edu 

Director of Counseling and Disability Services Coordinator

Michael Cohen, PhD is Director of Student Counseling & Disability Services at IE New York College (IENYC); and President of the Michael Cohen Group, LLC (MCG), an internationally renowned applied research and consulting firm. Dr. Cohen is a psychologist, clinician, researcher and educator with forty years’ experience in the areas of mental health and post-secondary, adult & life-span learning & education. Dr. Cohen is widely published, a member of the American Psychological & Counseling Associations (APA & ACA), and received his PhD in Developmental Psychology from the Graduate Center of the City University of New York.

Michael.cohen@‌ienyc.edu 

Registrar

Miriam has over 25 years of experience in higher education, serving most recently as Secretary General at IE University and a member of the Rectoral Committee since 2013. Prior to that she had a long and successful career as a University Professor in Spain and in the USA and Israel (Tufts University, Boston, USA and Technion, Institute of Technology, Israel). She was also a Visiting Professor at 12 European universities. Miriam earned a Ph.D. in Philosophy and a Master's Degree from the Complutense University in Madrid. Her academic research includes the exploration of short stories, the creation of didactic material, and oral and written communication for technological purposes. She is the author of several publications in databases such as Latindex or Dialnet, the author of 6 book chapters and books, and the participant in 7 research projects and 4 teaching innovation projects.

IENYC’s Registrar operates from the College’s sole member IE University. She can be reached via email.

Registrar@‌ienyc.edu

Program Director, M.S. in Sustainable Fashion

Michelle Gabriel serves as the Program Director for the M.S. in Sustainable Fashion. She brings to this role years of experience in social business strategy, design, branding, product development, supply chain, and operations for impact and sustainability-focused fashion brands such as Mara Hoffman, Old Navy, and Li & Fung. Michelle is a Ph.D. candidate at the Yunus Centre, Glasgow Caledonian University.

michelle.gabriel@‌ienyc.edu 

Associate Director of Global Student Services and Recruitment

Andrea serves as the Associate Director of Global Student Services and Recruitment at IENYC, overseeing recruitment and student services on a global scale. With a strong background in international recruitment and marketing within higher education, particularly in the U.S., Andrea holds an M.S. in Marketing and Revenue Management. She also brings specialized expertise in marketing and e-commerce, developed through both her academic and professional experience abroad. Andrea's previous experience in hospitality management across Europe has enabled her to refine her skills in customer service, leadership, and event management, further strengthening her ability to support IENYC’s recruitment and student services goals.

andrea.gonzalez@ienyc.edu

Director of Administrative Services and Bursary

With a rich background spanning non-profit, for-profit, and banking/consulting sectors, Daniela brings a wealth of international experience to her role as Director of Administrative Services and Bursary at IE New York College. Before her current role, Daniela spearheaded improvements across Operations, Budgeting, Risk Management, and Human Resources at IE USA North America as the LLC Manager. Previously, as the Director of the Healthy Lifestyles Department at a leading branch of YMCA of Greater New York, Daniela’s role involved leveraging her expertise in process implementation and enhancement to drive membership growth, retention, and satisfaction. 

Beyond her administrative expertise, Daniela is an Adjunct Professor at the IE Center for Health and Well-being, leveraging her certification as a Personal and Group Fitness Specialist to design impactful courses and seminars focused on enhancing individual and organizational well-being.

Daniela.hervella@‌ienyc.edu 

Faculty Chair and Program Director, M.S. In Business for Social Impact & Sustainability

Dmitri is a senior executive with a 21-year career in global financial markets. Most recently, Dmitri was a Co-head of Global Trading at Credit Agricole Corporate and Investment Bank. Currently, Dmitri serves as an advisor to QBIX, an innovative social network startup. He earned his D.B.A. degree in Finance at the University of Manchester, UK.

Dmitri.shuster@‌ienyc.edu 

Associate Director of Administration Effectiveness

Shreya Verma serves as the Associate Director of Institutional Effectiveness at the college, where she leads and coordinates assessment, accreditation, and regulatory reporting efforts. She is dedicated to advancing evidence-based decision-making, continuous improvement initiatives, and ensuring compliance with accreditation standards. In her role, Shreya also serves as the Accreditation Liaison Officer (ALO) for the Middle States Commission on Higher Education (MSCHE). With a strong passion for technology integration in education, she is committed to creating dynamic learning spaces that foster growth and innovation.

Shreya.Verma@ienyc.edu